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About Us

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Our Talented Staff

I'm Sandy Higgins, owner of The Crackerjack Shack. I am a Springfield native and graduate of Central High School and Missouri State University. I taught high school English for 10 years while running 2 businesses. (Yes, I could appropriately be described as a worker bee!) After those 10 years, I quit work to become a stay-at-home mom. Once our daughter started school, I started The Crackerjack Shack in the basement of our home. Boy, how we have grown since then! We may have grown out of our basement operation, but our philosophy is still the same - deliver quality garments on time, EVERY TIME...and do it without all those ANNOYING fees typically found in the decorated apparel industry! We consider our customers to be our friends, and we appreciate the business they bring our way. If you would like to discuss your upcoming project with me, I can be reached at sandy@crackerjackshack.com.

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This is Dawn, our Accounting Manager and Production Supervisor. We affectionately have nick-named her "Roz" from the Disney movie Monster's Inc. because she is SO VERY GOOD with "the paperwork." Her accuracy is unsurpassed, and her eye for detail is amazing! Dawn oversees both the screen printing and embroidery production departments, and she also processes all work orders, invoices, and all receivables. If you have questions about your account, she can be reached at dawn@crackerjackshack.com

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Garrick is our Graphic Artist and all around expert of all things visual! He has over 20 years of experience in graphic arts and in screen printing artwork specifically. His composition skills are excellent, and his vast knowledge of textile decoration is tough to beat!  He is proficient with the entire Adobe Creative Suite, he is a whiz in the darkroom, and his work ethic is outstanding!

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Taylor was the first employee at The Crackerjack Shack and continues to work part-time in Production. She is one of the most responsible young women you'll ever have the privilege to meet, and when you see her dedication to her job at such a young age, it restores your hope for our younger generation. She is involved in 4-H, FFA, and all things farming. No doubt about it, this little cowgirl is a keeper!

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Jennifer is our Springfield area Sales Representative, and can be reached at jgoode@crackerjackshack.com. With her winning smile and Southern charm, she quickly becomes a good friend as well as your personal connection to our shop. Originally from Arkansas, she is married and has twin boys and a beautiful little girl. This busy mom has great business sense, a wealth of creative design ideas, and a desire to serve you with A-1 customer service! Don't hesitate to contact her with your next project.

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Kim is our Springfield Outer-Area Sales Representative, and can be reached at kimjones@crackerjackshack.com. She comes to us with 17 years of Customer Service experience, and she has an exemplary dedication to each of her customer's projects. She is friendly and easy to talk to as well! If you need help with a quote or if you have questions, Kim is here to help you! Email her about your next project!

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Where We Started

The Crackerjack Shack started in 2007 as a cottage industry serving those discriminating clients looking for high-end, highly customized boutique clothing for children. With 20+ years experience in garment design and construction, we earned the trust of our clients by maintaining the highest standards for quality and originality.

After a few years success in the boutique business, we were referred to a local business where we were asked to digitize a corporate logo and provide dress shirts for an event they were having. Upon delivery, this customer was impressed enough with our product and timely delivery that he referred us to his business associates. Before long, the word spread, and custom embroidery and screen printing became the mainstay of our business.

Although we reminisce about those early days when we worked from our home, we are very proud to have grown into the full service commercial apparel company we are today - but our philosophy is still the same - provide quality products and get them to the customer on time - without annoying fees!

Where We Are Now

Currently, we offer all aspects of embroidery, screen printing, and promotional products where we can customize your artwork in-house and produce up to 1,000+ pieces per day. If you don't have an idea already in mind, no worries! We can help you develop an idea and then customize it to suit your project.

For those organizations that need smaller quantities, we offer a full line of custom heat transfer materials as well - including team logos, names, and numbers.

We also have added custom rhinestone designs, too!

If you are in the market for decorated apparel, and you're tired of paying ridiculous added fees and waiting too long for jobs to be completed, call us at 417-751-9511 or click here to request a screen printing quote or here to request an embroidery quote.

Have questions? Visit our Frequently Asked Questions page or email us directly. We encourage you to also take a look at our past embroidery and screen printing projects.  Just click DESIGNS on the navigation bar at the top of the page and browse our gallery.

We have made it our objective to address and correct the issues you have had with your past apparel providers. We seek to earn your loyalty through great communication, straightforward pricing, and ON TIME delivery - every single time!

If you are in the Springfield or Southwest Missouri area, we encourage you to come by our shop in the Ash Grove Sho-Me Center to discuss your next project. If you are outside of Springfield, MO, feel free to CONTACT US through our site to get your project going. We look forward to working with you!

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